At Ahu Packages, we are committed to delivering your orders in a timely and efficient manner. This Shipping Policy outlines our shipping process and delivery timelines.
1. Order Processing
- All orders are processed after confirmation through direct communication (call, WhatsApp, or email)
- Orders are typically processed within 4–5 business days after confirmation
- Orders are not processed on Sundays or public holidays
2. Delivery Time
- Standard delivery time is within 10 business days from the date of order confirmation
- Delivery times may vary depending on location, order size, and product availability
3. Shipping Areas
We currently deliver across Pakistan. For special or bulk orders, delivery arrangements may vary.
4. Shipping Charges
- Shipping charges are calculated based on order size, weight, and delivery location
- Final shipping cost will be communicated at the time of order confirmation
5. Delays
While we strive to meet delivery timelines, delays may occur due to:
- Weather conditions
- Transportation issues
- Public holidays
- Unexpected operational challenges
In such cases, we will inform you as soon as possible.
6. Order Tracking
For updates regarding your order, you can contact us directly via phone, email, or WhatsApp.
7. Incorrect Information
Please ensure that all delivery details are accurate. Ahu Packages will not be responsible for delays or failed deliveries due to incorrect or incomplete information provided by the customer.
8. Damaged or Missing Items
If your order arrives damaged or incomplete:
- Notify us within 24 hours of delivery
- Provide relevant details and evidence (if required)
We will review and resolve the issue accordingly.
9. Contact Us
If you have any questions about shipping, please contact us:
Email: info@ahupackages.com
Phone: +92 333 5368199
Address: Lahore, Pakistan
By placing an order with us, you agree to this Shipping Policy.